Effective Communications
When: Tuesday 10 October 2023 from 7.30-8.30pm by Zoom
Who can apply:
Any leader over the age of 18 who wants to ensure effective communication in the unit.
Details of training:
This topic aims to encourage leaders to think about the bigger impact of communication – considering body language, tone, listening, and tone of voice in written communication too.
It will empower them to determine which style of communication is the best tool/media for communicating for their circumstances and introduce the concept of managing difficult conversations.
By the end of this session, participants will:
* Be able to think about the ‘bigger picture’ when it comes to communication – body language, tone and active listening and what it might mean
* Determine which style of communication would be most appropriate for different audiences and circumstances
* Identify the best tool/media for communicating for their circumstances